Submit a case

Tell us what happened. We assess within one business day whether there is a legal basis, and we say so plainly when there is not. It costs you nothing.

What happened

Pick whatever is closest.

I paid but nothing was ever delivered I returned it but got no refund I received something other than what I ordered It arrived damaged or stopped working I was charged return shipping I should not have paid A service was not performed, or performed badly My situation is different or more complicated Who did you buy from?

If you do not know the exact company name, the website is enough. We trace the rest.

Amount you are owed

When did you order?

Approximate is fine.

What happened, in your own words

Facts and dates help most. Do not include passwords or full card numbers.

Your details

We need these to act in your name and to pay you out.

First name

Last name

Email Address

Postal code

Town or city

Country you live in

This decides which law applies to your claim, so it matters.

Authority to act

We can only write to the seller on your behalf if you authorise us to.

I authorise Hartmann Juris to recover this sum on my behalf, at no cost to me and on a no win, no fee basis. If the sum is recovered, 10% is retained and the remainder is transferred to me. If nothing is recovered, I owe nothing.

A lawyer reviews your case within one business day.